Simplifying Digital Life
Empowering Your Digital World
Our Service Solutions
Security & Privacy
- Sign and Send Documents Securely – Setup secure documents signing for your devices.
- Password Management & Recovery – Assisting with secure password creation, storage, and recovery.
- Virus & Malware Removal – Detecting and removing threats to keep your devices secure.
- Firewall & Network Security Setup – Configuring firewalls and securing networks to prevent cyberattacks.
- Data Encryption & Protection – Ensuring sensitive information is encrypted and protected from unauthorized access.
- Privacy Settings Optimization – Adjusting security settings on devices, browsers, and apps for maximum privacy.
- Phishing & Scam Prevention – Educating and securing clients against phishing attacks and online scams.
- Secure Cloud Storage Setup – Setting up encrypted cloud backups to prevent data loss.
- Two-Factor Authentication (2FA) Setup – Enhancing account security with additional verification methods.
- Device & Webcam Security – Securing cameras, microphones, and IoT devices against hacking threats.
Digital Know How
- Safe Web Browsing – Browse the internet safely and securely
- Walkthroughs for installing common applications – (e.g., Office apps, antivirus software)
- Tech Troubleshooting & Guidance – Helping clients resolve common tech issues and optimize device performance.
- Software & App Training – Teaching clients how to use essential software, apps, and online tools effectively.
- Email & Communication Tools Setup – Assisting with email account setup, organization, and productivity tools.
- Cloud Services & File Management – Guiding users on cloud storage, backups, and efficient file organization.
- Basic Website Management – Teaching users how to update and maintain their websites without technical stress.
- Smartphone & Tablet Assistance – Providing guidance on optimizing and securing mobile devices.
- Online Safety & Scam Awareness – Educating users on recognizing and avoiding digital threats.
- Remote Work & Collaboration Tools – Training on video conferencing, project management, and remote productivity apps.
Web & Online Services
- Secure Webstore Setup – Building and securing online stores for safe transactions.
- Payment Portal Integration – Setting up reliable payment gateways for seamless transactions.
- Website Registration & Hosting – Assisting with domain registration, hosting, and website setup.
- Social Media & Marketing Management – Helping businesses grow their online presence and reach their audience effectively.
- WhatsApp Business Chat Setup – Configuring WhatsApp Business for customer communication and automation.
- Basic IT Consultancy – Providing expert advice on digital tools, website strategies, and online business solutions.
Device & Network
- Home Office Setup – Configuring work-from-home environments for maximum productivity and stability.
- Device Maintenance & Optimization – Speeding up, securing, and maintaining computers, laptops, and mobile devices.
- Router & Wi-Fi Setup – Installing and optimizing routers for stable, high-speed, and secure internet access.
- Custom Router Solutions – Setting up advanced routers like OPNsense, pfSense, and other firewall-based solutions for enhanced security and network control.
- Ad Blocking & Network Filtering – Implementing Pi-hole and DNS-level ad blocking to improve browsing security and speed.
- Printer Configuration & Network Printing – Setting up wired and wireless printers for seamless network-wide access.
- Smart Home Integration & Syncing – Connecting and configuring IoT devices, inverters, smart assistants, and automation systems.
- Server & NAS Setup – Installing and managing local servers, NAS (Network-Attached Storage), and backup systems for secure file access and storage.
- VPN & Remote Access Solutions – Setting up secure VPNs for private browsing and remote work.
- Network Security & Monitoring – Implementing intrusion detection, firewalls, and monitoring tools to protect home and business networks.
Cloud & Storage Solutions
- Basic Data Backup & Recovery – Protect important files with automated backups and quick recovery options.
- Cloud Storage Setup & Management – Set up and optimize cloud services like Google Drive, OneDrive, Dropbox, Nextcloud, and more.
- File Synchronization – Ensure seamless syncing of files across multiple devices for easy access anywhere.
- Central Filing System – Organize files in a shared cloud space so team members can collaborate efficiently in one place.
- Easy & Secure File Sharing – Share files and folders safely with access control, permissions, and encrypted links.
- Personal & Business Cloud Solutions – Configure private cloud solutions for individuals or teams with scalability in mind.
- On-Premises & Hybrid Storage – Implement local NAS or hybrid storage solutions for ultimate control over data.
- Automated Cloud Backups – Set up scheduled backups for PCs, servers, and mobile devices to prevent data loss.
- Data Migration & Transfer – Safely move files from old storage systems to new cloud or local solutions.
- Disaster Recovery Planning – Ensure business continuity with strategies to recover from system failures or cyber threats.
Support & Troubleshooting
- Tech Troubleshooting – Diagnose and fix issues with computers, software, networks, and devices.
- Remote IT Support – Get instant assistance via AnyDesk or other remote access tools for quick problem resolution.
- Software & System Errors – Resolve crashes, performance slowdowns, and compatibility issues.
- Device Setup & Configuration – Properly configure new devices, operating systems, and essential applications.
- Network & Wi-Fi Issues – Fix internet connectivity problems, router misconfigurations, and weak signals.
- Hardware Diagnostics – Identify and troubleshoot faulty hardware components to prevent bigger failures.
- Email & Account Recovery – Assist with password resets, email configurations, and account security.
- Printer & Peripheral Support – Fix printing errors, driver issues, and device connectivity problems.
- Data Recovery Assistance – Help recover lost or accidentally deleted files from storage devices.
Family & Personal Digital Management
- Parental Controls & Monitoring – Set up website filters, time limits, and game monitoring to ensure a safe online experience for children.
- Computer Upgrade Services – Improve performance with hardware upgrades, software optimizations, and system tweaks for a faster, more efficient device.
- Streaming & Media Center Setup – Create a home entertainment hub by setting up streaming services, media centers, and home theater systems.
- Network Monitoring – Keep an eye on family network usage, ensuring safe internet habits and efficient bandwidth allocation.
- Device Security & Privacy Management – Ensure that personal devices are protected with encryption, secure passwords, and privacy settings.
- Backup & Data Protection for Personal Devices – Set up automatic backups for personal photos, documents, and other important files.
- Custom Device Setup & Training – Help family members set up devices and get the most out of their smartphones, laptops, and tablets.
- Online Safety Training for Kids & Teens – Educate family members on recognizing scams, cyberbullying, and other digital dangers.
Business Workflow Optimisation & Management
- Streamlining Day-to-Day Operations – Enhance efficiency by identifying time-wasting processes and optimizing daily tasks for smoother workflows and improved business performance.
- Task Delegation, Scheduling & Automation – Automate routine tasks and effectively delegate responsibilities, allowing staff to focus on high-value work and enhancing team productivity.
- Project Management Tool Implementation – Set up and optimize tools like Trello, Planner, and others to streamline task assignments, track project progress, and meet deadlines efficiently.
- Automated Client Reminders & Follow-Ups – Reduce manual input by automating client communications such as reminders, follow-ups, and appointment scheduling, improving time management and customer experience for service providers.
- Custom Digital System Solutions – Tailor digital systems to facilitate seamless collaboration and communication among team members, ensuring smooth and effective project execution.
- Complex Excel Formulas for Easy Data Management – Simplify data management and reporting by implementing advanced Excel formulas, improving data accuracy and accessibility.
- CRM Implementation & Management – Set up and optimize Customer Relationship Management (CRM) systems like Salesforce, HubSpot, or Zoho CRM to centralize customer data, improve client communication, and streamline sales processes.
- Integration of Communication Tools & Project Management – Integrate Microsoft Teams, Zoom, and Microsoft 365 apps with project management platforms to improve team coordination, reduce communication overhead, and foster real-time collaboration.
- Document Management & Data Handling Optimization – Implement document management systems such as SharePoint for secure and organized file storage, easy access, and version control, helping to manage documents efficiently across the team.
- Centralized Client Document Hub – Create a centralized hub for all client documents and communications to reduce time spent searching for files, increase organizational clarity, and streamline client servicing.
Hourly rates can vary depending on the service type, expertise required, and the client we are servicing. Below are typical ranges for our hourly rates for IT and digital services
Below is a general guideline on costs to be expected.
Remote Support
Quick Fix
R65/15 Min
- Remote assistance for basic troubleshooting, software setup, and simple issues.
- Email/phone support. No urgent response.
Remote Support
Basic
R125/Per 30 Min
- Remote assistance for basic troubleshooting, software setup, and simple issues
- Email/phone support. No urgent response.
Remote Support
Basic
R250/Per Hour
- Remote assistance for basic troubleshooting, software setup, and simple issues
- Email/phone support. No urgent response.
General Rate
Depending on service complexity, skill level, and client needs
RR500 - R3,000 /Per Hour
- These hourly rates reflect the expertise required for each service and can vary based on the type of client (e.g., Private client, small businesses) and location.
